UniCall

UniCall offers all forms of customer service. Whether it is total responsibility for an inbound customer service, the fragmentation of the service or as an \"overflow-partner\" as needed during periods of extreme demand, where the internal SLA (Service Level Agreement) can be difficult to satisfy. UniCall can also cut costs significantly for small businesses that do not have the resources or desire for operation their own switchboard. During some periods, for example product launching or marketing campaigns, it can be difficult for a company to run own customer service to handle the response from an activity. UniCall has a long experience with this type of services and have employees who have specialized in this field.